Privacy policy


www.btwn.it informs that the data collected will be collected according to the principles of fairness, lawfulness and transparency and safeguarding your privacy and rights. The processing will be carried out as follows:

1 Data collection and processing purposes

Data collection and processing are conducted by Between Group S.a.s., located at Via Turati 8, Milan, solely for the purpose of providing the information requested.

2 Method of processing – persons in charge

The processing of data for the stated purposes will be conducted using computerized methods, adhering to the privacy and security regulations mandated by law. The data may be handled, on behalf of Between Group S.a.s., by individuals responsible for customer/supplier management or by those tasked with maintaining the computer systems. The designated data controller will be Between Group S.a.s.

3 The purpose of the data collection

Deliver the services requested, whether they are informational or related to supplementary services. Data gathered through information request forms will be used solely to fulfill the service requested or to respond to the user’s inquiries.

Should consent be provided for regular updates on BTWN activities, the data may be transferred to third-party databases for newsletter distribution. The portal will indicate such data collection as acknowledged by an approval tool with a confirmation flag. Under no circumstances will a user be subscribed to a service without explicit confirmation of consent. For instance, information gathered via a contact form request cannot be used for newsletter dispatch without a separate and explicit consent. In e-commerce services, the portal may use the user’s browsing data to tailor the offerings based on the user’s previously expressed preferences. This data will not be shared with third parties and will be used solely to enhance the user experience.

4 Data provision

The provision of personal data in the request form is voluntary. However, not supplying this information will make it impossible to fulfill the requested service.

5 Data communication

Data from the web service is not disclosed or disseminated to third parties. Should one subscribe to newsletters or ongoing communication services provided by Between Group S.a.s., the platform utilized will be disclosed in a policy update. This platform will be selected for its compliance with European GDPR regulations.

The data gathered through this third-party service is protected by stringent security measures and will be used only by Between Group S.a.s. to enhance the services and offers to which the customer has willingly subscribed. The end user can, at any time, request a copy of their data or its removal by writing to info@btwn.it. Between Group S.a.s. will not, under any circumstances, share this data with third parties for research, market analysis, advertising, or any other purposes..

6 Data and security storage

Data on websites are stored on Between Group S.a.s. platforms and adhere to stringent security protocols with the installment of SSL certificates on the domain. The SSL certificate authenticates both itself and the server to the browsing browser, confirming the certificate’s validity and the server’s trustworthiness. Consequently, the data exchanged between the server and browser is encrypted and unreadable.

The collected data is anonymous and is used to enhance the user’s browsing experience. This data is also utilized via Google Analytics to assess the performance of the services offered. At no point this anonymous data is shared to third parties.

For subscriptions to ongoing services like newsletters, data will be retained via third-party services that adhere to GDPR standards. Users can review the policies of these services by visiting the specified third-party service portal mentioned in this document. Should there be any changes to data processing regulations, Between Group S.a.s. will notify the user (if the relevant data has not already been deleted) who will then have the right to request the cancellation of the service and of relevant collected data. When signing into the portal with a username and password, the data gathered will be securely stored on the platform and will not be shared with any third parties.

7 Duration and data storage

For web browsing services, due to their anonymous nature, automatic data deletion is not provided. Nevertheless, users can request the verification and removal of their data stored on the website’s servers by writing to info@btwn.it. Users must provide sufficient details to identify their data for a copy request or cancellation, ensuring they do not access other users’ data.

For ongoing service delivery services (such as newsletters), you may at any time request a copy of the data collected and/or its erasure.

For information request services by, for example, filling out forms, it will be kept for the period necessary to provide the requested service. When necessary, the information may be kept to maintain contact with the user in case of further requests and to respond comprehensively of previous requests. The user may request at any time a copy of the data collected and/or their removal by writing to info@btwn.it. Regarding the portal and e-commerce services registration (should the platform offer them), the period of data storage depends on the user’s desire to stay registered. The data is stored only to facilitate the use of services given to users, including purchases through the portal. Users can request a copy of their data or its removal at any time by writing to info@btwn.it. For subscription services such as newsletters, members-only areas of the website, or e-commerce, users will always have the option to unsubscribe at any time either through the portal, or via email in case of newsletters.

8 Rights of the interested party

According to the GDPR regulations, Between Group S.a.s. commits to inform the guarantor and the user, in the event of a security system breach and the loss of sensitive user data. It will also detail the measures implemented to address the issue and prevent its recurrence.

9 Data Controller and Processor

Mr. Shahin Firouzabadi is The data controller for the Between Group S.a.s.